AI agent development & workflow automation for SMEs
Build a focused assistant for a real task: finding approved answers, preparing a response or moving work through a defined process.
Discuss this projectIs this the right
fit for you?
Small teams with repeatable enquiries, scattered internal documents or administrative work that can be tested against clear examples.
What we would measure
Measure answer usefulness, task completion, escalation quality, review time and cost per completed task.
What’s included
- A workflow review defining the task, approved data and permitted actions.
- A pilot using an agreed knowledge base or one connected workflow.
- An evaluation set for useful answers, source references, missing information and escalation.
- Access controls, human approval for consequential actions, usage limits and operating notes.
A practical
example.
Illustrative workflow, not a client case study.
The current process
Staff search several documents to answer the same product questions.
The intended improvement
A knowledge assistant finds approved material, points to its sources and escalates when information is missing.
From discovery
to handover.
Select one repeatable task and collect representative examples.
Build a bounded pilot and test real questions and failure cases.
Review quality and running costs before adding access or tools.
Scope before
surprises.
AI can make mistakes. We scope source access, retention requirements and review points before using business data. Autonomous payments and unrestricted system access are outside a standard pilot.
Cost and timing
We quote after reviewing requirements and access. The proposal sets milestones, acceptance checks, third-party costs and any support. A feasibility review or pilot can be scoped first.
Your questions
What is a good first AI agent project?+
Start with a narrow task such as finding answers in approved documents or preparing an enquiry response for staff review. Collect examples you can use to judge correctness.
Can an assistant use internal documents or update business systems?+
Subject to an access review, it can retrieve approved information and use supported APIs. We define who may see each source and add approval, logging and recovery for consequential changes.
Connected services
Start with one
useful change.
Tell us what’s slowing your business down. We’ll help define a practical next step.
Discuss your project